PRIVACY NOTICE

1. Introduction

This document sets out our Privacy Notice in relation to our processing and use of customer data. In this policy you and your refer to the person, data relating to whom we may process from time to time.


2. General

Shaw Tree Services is a small company, based in Palmerstown, Dublin. The Office Administrator is the data controller for the purposes of the General Data Protection Regulation.

These principles relating to personal data are followed:

  • We are thoughtful about the personal information we ask you to provide.
  • We store the information for only as long as we have reason to keep it.
  • We do not share any personal information with 3rd parties.


3. What information we collect about you

In order to carry out our work, you may be requested to provide some or all of the following information:

  • Your name
  • Your email address
  • Your physical / delivery address
  • Your telephone number

4. Where Shaw Tree Services collect such information

We collect personal information when we receive a request for a quote or are asked to carry out tree surgery works as authorised by you, when you complete a form online.


5. How will we use the information about you?

  • Process your request for work to be done
  • Invoicing process and request for payment


All personal data will be treated confidentially. The personal data collected about you will be processed, used and stored for the purpose of processing and executing our work. Card payment details are never stored by us and we do not share any of your information with third parties.


6. Subject Access Request

You have the right to request information about your data we process or store. You may ask to correct or remove information you think is inaccurate at any time. Your request can be made by email to info@shawtreeservices.com


7. Complaints

If Data Subjects have a concern or intend to complain to us about how their Personal Data has been processed, they can reach our Data Protection Officer by using the email info@shawtreeservices.com or lodge a complaint with a supervisory authority.


8. How to contact us

You can contact our Data Protection Officer via:

  • Email: info@shawtreeservices.com
  • Or write to us at:

1 St Fintan’s Terrace

Palmerstown

Dublin

D20 DH61


This document may be amended from time to time.

Nov 2018.

The following cookies load by default:

Strictly necessary cookies
These cookies are essential for visitors to be able to browse the website and use its features. None of this information can be used to identify visitors as all data is anonymized.

Site session
Purpose: To remember different visitor preferences on the website.
Duration: For duration of browser session.

Preferred language
Purpose: To be able to provide the website in the visitor's preferred language (if the website contains multiple languages).
Duration: 1 year.

Currency
Purpose: To be able to show prices in the currency matching the visitor's preferences.
Duration: 30 days.

Google Recaptcha
Purpose: To be able to validate whether the visitor is human and to limit the amount of spam from contact forms.
Duration: 1 year.
Provider: Google.


Third-party cookies
These cookies collect information about how visitors use the website, like which pages they've visited and which links they've clicked on. None of this information can be used to identify visitors as all data is anonymized.

ga
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Duration: 1 year.
Provider: Google.

gid
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Duration: 24 hours.
Provider: Google.

gat
Purpose: Used by Google Analytics to throttle request rate.
Duration: 1 year.
Provider: Google.

We also integrate with social platforms on this site that allow you to connect with your social network in various ways. Social media integration will set cookies through the website which may be used to enhance your profile on social media sites or contribute to the data they hold for various purposes outlined in their respective privacy policies.